Parent access to mobile app

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libellule
Beiträge: 1
Registriert: 5. Februar 2019, 12:10

Parent access to mobile app

Beitrag von libellule » 5. Februar 2019, 12:22

Is it possible for a parent to access Webuntis mobile?
I am trying to login using my child's username and password and it has created an anonymous profile, with no access to any timetable. Do I need to request a Parent login?

gla
Untis GmbH
Beiträge: 139
Registriert: 4. Dezember 2017, 07:27

Re: Parent access to mobile app

Beitrag von gla » 6. Februar 2019, 12:32

libellule hat geschrieben:
5. Februar 2019, 12:22
1. Is it possible for a parent to access Webuntis mobile?
2. I am trying to login using my child's username and password and it has created an anonymous profile, with no access to any timetable. Do I need to request a Parent login?
1. You can use the profiles from your kids

2. That's a bug.

Please do the following:
- Close the Untis Mobile App (be shure that it's also closed "in the background")
- Then navigate on your smartphone to your "Apps" and "clear data" and "clear cache"

Now you can create the profile again and should see the timetables of your children.


If you have troubles with this, please contact our mobilesupport: app@untis.at

Kind regards
Gregor Latzel
Untis GmbH

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